Aberdeen, United Kingdom
2 Golden Square
N/A
+441224636333
On call supervisor made a staff member work despite being told that an immediate family member was dying in hospice that day. Family member passed away during shift and staff member was not allowed to finish shift early. This put service users in danger as staff member was in no fit state to work. Also tried to get staff member to go into work while they were on the way to A&E and told family member who called to make manager aware of the situation that they 'werent medically qualified to make that decision'
like
The biggest shambles going you spend 4 days training that you wait 3 month to get paid for if you leave before 3 month you dont get paid and you get promised the world with shifts and get very little as low as a hour a week. So called managers with no organisation skills ie you can have 4 or 5 different ones calling you with all different shift all over the place. The Rota you get sent out is never right. You have to constantly call them for shift and they will call you back (very seldom happens). Was told they would call every morning for information regarding shifts but you have to call them. Only reason got 1 star as lowest can put this refers to mycare aberdeen Myself has never worked in the care sector as have been self employed for over 25 years I am referring to my partner who worked for yourselves and found the way the office handle their staff, Rotas etc a discrace ie they send you your Rota with names and times but still need to go on a phone for a wild goose chase to get address of client's and as I said before you have to phone constantly to find out about shifts etc etc to be told call you back in a hour which never happens.
Wanted to say a huge thank you to the carers who looked after Mum for the past few years, she was so happy and well looked after.
Absolutely terrible, moved my relation today and the place is filthy from top to bottom, had to scrub toilet floor numerous times to clean, cancelled immediately
AWFUL
Average
Deli
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