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Really disappointing service. We purchased a rattan set and it was very reasonably priced however when we got the furniture home and built it, it was clear the set had been used. The glass on the table has several deep scratches and scuffs. We called to try and resolve direct without the need for this review. On the phone we we're told it was explained the set was ex-display or a returned one at the time of purchase.This was not explained or we wouldn't have purchased it. What was explained, was the discount for the fact we collected the furniture the next day. The girl we spoke to about resolving the issue claimed she was sat by the gentleman who processed our order and heard him say it was ex-display/a returned piece. This is untrue and unnecessary to lie. We hoped to buy more to fill our new garden but I wouldn't trust to use them again.
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Love this place, have fabulous rattan dining and lounge sets in different colours and shapes, and the staff are so helpful, I wouldn’t go anywhere else. The quality is perfect and the price is great, why pay more anywhere else?
Hi visited the shop / warehouse on Friday Leon the salesman was great (forgot my mask) but no problem as he had some spares. Showed us the furniture sets available and what we could order or take away that day. Gave us a cracking deal and that night we were sitting on our new furniture set enjoying the evening. The furniture set is great, really comfortable and easy to put together. Excellent value and I’m made up with it. Would highly recommend this company
Unbelievable discounted prices against major stores! Got an absolute bargain. Warehouse has decent examples of what’s on offer. They even offer further discount for ex display. Leon dealt with our purchase and he was friendly and helpful. I’ve recommended Abreo to my family and friends.
We stumbled upon Abreo online after searching high a low for a garden furniture set at a reasonable price. We called up to ask if we are able to come and collect rather than have delivered. They were very helpful on the phone and answered all our questions. We went along to the show room and were greeted by a friendly chap who had a number of customers to deal with, but took us through to the show room, showing us what he has in stock etc. We selected our furniture in the colour we wanted and they packed everything into our car for us. It is heavy so I recommend a trolley to move boxes around into your garden upon arrival. The furniture was simple enough to put together, however we did have a problem with one of the screws not screwing in to its hole (then the head became too worn to work with), but that's something we can sort out easily. There were a couple of scuffs on corners of the furniture, but barely noticeable and nothing worth crying about. It took longer than the 30 mins to put together, but that's no biggie. The furniture itself looks lovely and exactly what we expected for the price we payed. We've found the cushions are a little flat, but again no big issue, we can add a few extra or change them as and when we need to. All in all we have had a good experience with Abreo and wouldn't hesitate to use them again.
Deli
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