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Bayside Chrysler Dodge Jeep Ram of Annapolis

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Annapolis, United States

baysidecdjrmd.com
Jeep dealer· Car accessories store· Chrysler dealer· Ram dealer· Truck dealer· Used truck dealer· Car dealer· Dodge dealer· Truck accessories store· Used car dealer

Bayside Chrysler Dodge Jeep Ram of Annapolis Reviews | Rating 4.3 out of 5 stars (5 reviews)

Bayside Chrysler Dodge Jeep Ram of Annapolis is located in Annapolis, United States on 1797 West St. Bayside Chrysler Dodge Jeep Ram of Annapolis is rated 4.3 out of 5 in the category jeep dealer in United States.

Address

1797 West St

Phone

+1 4102632341

Service options

DeliveryIn-store shopping

Offerings

Car washOil changeRepair services

Open hours

...
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D

David Shofer

Excellent service experience from start to finish. From scheduling the simple oil change appointment to running a few minutes late for the appointment, everything was top-notch. Clean, open, friendly environment. Everyone adhering to the current Maryland COVID-19 health & safety regulations. Communication was in easy to understand language, kept apprised of the servicing & times. Overall, 5 Huge Stars

A

Aiden Filer

Just bought a 2019 Challenger from Ussman. Great salesman, didn't have to haggle it out over a good price. My wife and son picked a car they liked right off the lot and test drove it by doing donuts in the Navy Stadium parking lot. Happy customer.

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Ahmed Farag

My experience is horrible. I am super busy and have just moved to Maryland. In August, sales helped me find a car, told me I would get tags immediately, said that there was a 3-month warranty, and delivered the car to me with all the paperwork. Upon delivery, there were no tags, I asked why and they claimed that they could not do them because I had an out of state driver's license (should have told me that BEFORE delivering the car). Couple of weeks later and the car started making a weird clunking sound from the front. Took the car to service; they claimed that there is nothing wrong with the car and that it's coming from the dashboard (it is not) and would take a lot of time and effort to dismantle so they will not do it. Got the car checked by 2 separate mechanics and both agree that 2 or 3 engine mounts are shot and need replacement. Took car to service AGAIN who claimed that they have just changed the engine mounts and will not change them again, and that the sound is still coming from the dashboard. Also, title was taking forever to process. I called Bayside and each time I got the same answer (COVID delays). Called the MVA myself and turns out there was an error with the paperwork. They kept blaming it on my credit union. Even if it was not their direct fault, they could have at least looked into it instead of brushing it off for weeks. They did not even take the time to send me temporary tags after mine expired 2 months ago. Now it has been 4 months since I bought the car and I have no title, expired temporary tags, and around 1,000 to pay to replace engine mounts. EDIT: Changed to 3 stars because of great service.

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Jarrod Wilson

Great service department. The first dealership I took my vehicle to in Glen Burnie couldn't figure out an issue I have been having with my Jeep. Within 20 minutes of my appointment arrival, they had diagnosed the issue and started getting parts gathered to do the repair. Very professional and I would recommend anyone that has an issue with their vehicle to make an appointment here right away.

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Kris Milson

Took my Dodge Challenger in to have an axle replaced under warranty. Service adviser and everyone I spoke with during my visit were great and they had my car fixed in timely manner. HOWEVER, a week after getting it back I was taking my wheels off to thoroughly clean them and immediately noticed the axle nut was at the end of the bolt, like the tech hand threaded it on then completely forgot about it. Adams' service department is closed on weekends so left a voicemail with my adviser stating what I found. I had to go through the hassle of renting axle sockets and wrenching it down myself. Wish they'd been at least courteous enough to contact me back promptly the following business day, cause it was work by them not done correctly.

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