Austin, United States
6001 Middle Fiskville Rd
$
+1 5123208080
N/A
Easy parking and I had a great experience getting a simple haircut. They took extra steps to make sure everything was properly sanitized and had spray sanitizer at the station where I got my haircut. I was very impressed and pleased with the results
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With my manicure appointment, I had the worst experience ever. So, my service provider (student) was not even aware of what she is putting on my hands. I asked her as to about the cream she applied and she said she was just told to apply it without any information about it. She used a small cotton piece to remove my previous nail color that she really struggled with. Then, she herself said that she hates doing manicures and pedicures. Also, mentioning the fact that she cannot even paint nails evenly. I understand she is a student and everyone has a learning curve, but seriously girl what are you doing. When coming to filing my nail, she did give me a choice as to if I want them round or square shaped and I gave her all the privilege as to she can do whatever she is comfortable with. She chose rounded nails and God my God, they were completely out of shape. My nails edges were ragged and jagged, square on one side and circular on other. Then the base coat was all dry, stringy and sticky that she couldn't apply without a blob. I asked her about the bumps and she said she will cover it with multiple coats of nail paint. And by the way, on the \vegan ail color they use, my service giver said that it comes of very easily and doesn't last even 2 days to save its life. And by the way, they don't even cut nails, so all it was applying a cream, immersing your hand in cold water, applying some sort of salt made scrub and washing your hands in the restroom. My next turn was for a pedicure, and I asked the student as to if it would be the same and she said yes and I fled to the reception. The reception was even worse. Barely heard as to what I had to say, charged me my manicure fee and I repented my stupid decision of coming to Aveda for manicure. 15 down the drain and I ran feeling wise that I didn't spend more for my pedicure.
My daughter got her hair done (color and highlight) and the instructors ruined her hair. She let them know about having previously bleaching her hair so that they could make an informed decision about highlights. The instructors told the student (who was awesome and did her best) to continue leaving the highlights to process, even when the student advised that she thought they should be done. My daughters hair is now breaking and falling out. I want to be very clear; the people instructing the student are 100% at fault here. My daughter gave them all of the info about her hair and even said they could skip the highlight if needed. We are probably going to have to cut 6in of her hair off due to the new damage. I’m disgusted and so disappointed that the people who are trusted to be advisors made such terrible decisions with her hair.
I got a haircut from Su yesterday, and I absolutely love it! Not only that, she was meticulous about everything from the cut, to Covid concerns (paying extra attention that my seat was clean, etc.), to my comfort at all times. Thank you so much!
I LOVE coming to this Aveda. The students know what they're doing and listen to what you want. The only reason I'm giving four stars is for Aveda themselves. I got an icy blue color put in my hair, and within a week it faded to a color that looked like I had been swimming in chlorine for three days. They fixed it for free (pictures attached) since it was within a week, but the instructors and students seem to all complain about how quickly Aveda color fades. I spent around 200 for this entire process, and it's incredibly disappointing to have the color fade in a week's time. Color should be put in hair to last, not to force your clients to spend more money on dying it over and over again.
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