Austin, United States
1720 Woodward St
N/A
+1 5124447555
Awesome location, close to everything but tucked away from the constant traffic. Well kept grounds and walking distance from Mabel Davis Park with great walking trails and playgrounds. I have only had a couple work orders since moving here and maintenance has been prompt to resolve the issues. The few pests I've seen have been taken care of by their pest control service. My apartment is spacious and I love the modern yet humble upgrades but the best part has to be the price! Polaris is an all around GEM!
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I lived at Polaris on the Park for 5 years and enjoyed my experience. The apartments are very affordable and in a perfect location to access Austin and airport. The pool area is nice as well. Some issues with visitors getting towed so make sure they register online (there are instructions posted at visitor parking). These are not the most luxurious apartments but for money, location, and privacy they can't be beat.
I’m on my second lease at these units, and I genuinely enjoy living here a lot! Management is really friendly and very accessible if you have questions or need help with anything. Maintenance requests get filled pretty quickly, and I’ve found that everyone on the maintenance staff is incredibly friendly and helpful!! My cats like all the greenery on the property too - the courtyard area outside my door is beautiful! :) I will say that there’s some truth to other reviews that 1. there tend to be cockroaches (maintenance is quick to spray your apartment for them upon request if they show up - i’ve also had an easy time getting any potential hiding holes filled if I find them), 2. People have reported getting their cars broken into - one of my neighbors had this happen to them, but i usually see a security person out at night lately. I will say that there’s a park across the street that’s lovely in the daytime but some sketchy stuff goes on at night sometimes. I’ve never personally had any issues with it, but that’s just me. 3. Management does encourage people to report others breaking the rules but I think some of these reviewers are making a big deal about it - the “rule breakers” in question are people leaving dog poop everywhere (when there are poop disposal bins available for use outside!!!) and dumping an entire apartment’s worth of furniture at the dumpster which is GENUINELY annoying to other residents so I’m fine with encouraging reporting for those. My only complaint is that we could use bigger recycling bins at each of the buildings since the 2 small ones we get fill up too quickly.
Two of the units I lived in had cockroaches. It is quite expected for all buildings but at least management takes it very seriously and treats it regularly. The bright side is that these apartments are very spacious and so cheap. Big shoutout to the maintenance and the leasing office, they are very flexible, very quickly responsive and never leave you needing something. I will miss it!
Possibly the worst property management in Austin. There's no security so cars get broken into all the time and apartments as well, with no support or assistance from the office. The apartments themselves are roach-infested and cheaply constructed. The management has cultivated a community where they encourage residents to police each other on the rules, incentivize writing falsely positive reviews for them, and terrorize residents with eviction threats at any opportunity (even for being so much as one day late on rent). I cannot emphasize enough how LITTLE this property cares about its residents (mostly college students and low-income households). They will take advantage of their financial status by offering them the bare minimum and fining those who step even a toe out of line. A young woman's apartment was broken into and the management refused to even stay with her until the police showed up, leaving her in a dangerous situation. Once again, this place does NOT care about you! Do NOT give them any of your money or subject yourself to their low quality properties and tyrannical management style. EDIT: I am not a resident, but I visit residents at this property regularly & frequently and am speaking from my experience as a guest and as an observer of how the residents are treated. The owner's response of \Spam!\ is not applicable to my review as I've based this on my experience being on this property.
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