Benton Harbor, United States
1960 Mall Dr
N/A
+1 8887676424
Wheelchair-accessible entrance
I'll never understand, with as many people that come through here daily, why they won't hire more staff. There's no excuse (and this was before the pandemic as well) as to why I'm not seen until two hours after my appointment, only for my transactions to only last less than 10 minutes. The only good things that I can say about this place is that they have decent staff members and they get you in and out when they do eventually see you.
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Time goes sooooooooo slow. Why do the open late on Wednesdays anyway??!!! They’re always busy, makes no sense. Two hours after getting here, still waiting
Made an appointment. Showed up when I was supposed too, but they didnt do their job. I was never added to the list. When I showed up I was told I need a confirmation number, which I never received in the email they sent me. They wasted my time and I will never go back there again. If you can find another branch to service you I wouldn't waste your time with them. They're lazy, ignorant individuals who obviously can't handle doing a simple and easy job, that requires no skill or ability what so ever. Thank You! Thank you for being utterly useless!
35 minutes later then scheduled appt, I was able to get to the counter after waiting in line outside and then inside.
This is the line 45 min before the doors opened and the kiosk has been broken all week, this is my 3rd try coming here to get my plates...
Deli
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