Castle Douglas, United Kingdom
221-223 King St
N/A
+44 1556503587
Wheelchair-accessible entrance
Rang up to buy a night vision scope. I was told I had to order it on line even though I was already on the phone. So I did. Waited 5 days nothing arrived. So I rang up to be told they had cancelled my order for some reason. No e mail or phone call to tell me . And to add insult to injury I have to wait another 5 days to get my money back. And no apology wot so ever. Very unhappy ex customer
like
Very helpfull with advice and very good with helping me make my mind up , very quick delivery
I searched the internet for a decent thermal monocular and Scott Country beat all other prices hands down BUT that’s not always the most important thing, as customer service wins me over all the time. I ordered Thursday morning and Friday lunchtime my package arrived. Fantastic service and will definitely be using again
Purchased a red dot sight from them little under a year ago which unfortunately stopped working. I gave them a quick call about the issue, and the Gentleman on the phone who I believe was called lee let me know without any quabbles that the item was still under warranty and to send it back for a repair or replacement, or they could arrange for collection themselves. A week later I received a brand new replacement. Excellent swift service, I'd be happy to use them again.
Fantastic customer service. Night vision / thermal gear is so expensive that you really must buy from these professional's who have an outstanding attitude to customer service. Don't tell the wife but I have spent 7k with these guys over the last few years and based on the service I have received I will be spending more in the future.
Deli
The best companies in the category 'Deli'