Search Icon

Lexus of Dayton

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Centerville, United States

lexusofdayton.com
Lexus dealer· Car dealer· Car leasing service· Used truck dealer· Car finance and loan company· Used car dealer

Lexus of Dayton Reviews | Rating 4.4 out of 5 stars (5 reviews)

Lexus of Dayton is located in Centerville, United States on 8111 Yankee St. Lexus of Dayton is rated 4.4 out of 5 in the category lexus dealer in United States.

Address

8111 Yankee St

Phone

+1 8558047556

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Oil changeRepair services

Open hours

...
Write review Claim Profile
B

Brian Thie

They have been great up until the last year. We have had multiple issues recently. They keep sending online surveys even after we fill them out. We asked several times for a call to discuss the issues and no one has ever called back. I do not like posting negative reviews online, but I feel like I am out of options.

J

Joseph Rivers

My sales experience with Todd Swartz was the best car buying experience I’ve ever had got my dream car and the excellent customer service I expected from Lexus thanks Todd!

C

Conrad Roberts

Got a pretty good deal on an ES350 here. Car was in perfect shape. Service center is very efficient.

N

N J

I went there to buy a second hand SUV and trade in my vehicle. initially when I arrived there I was supposed to meet one salesman, but he was on vacation that day so he asked someone else to help me. Initially It seemed fine and friendly, but then quickly as I asked about the pricing, the salesman started getting upset and asked me, \Why did you even come here today?\. This was a bit upsetting since I was there to buy a 2nd hand car and understanding the actual market value and negotiating a good or fair deal is common. But, anyways he let me test drive the car, but would not even discuss the possibility of a little discount even. Later I had to talk to his senior who spoke better and did not show me any attitude, and he gave me a 1000 discount after I showed him the fair prices in the market. I did get a good deal finally and bought the vehicle. I honestly did not want to after that experience, but I needed the vehicle badly. I am sure that the bad attitude from the first salesman may not be common there, seeing how many good ratings this place does have. However this is my experience. A few other things are there, like some mandatory lifetime warranty which you have to pay for every car even if you don't want it. My Car already had warranty, but they forced me to pay more to get lifetime warranty. I told them that I needed this car only for 2- 3 years, but that didn't matter since it was their company policy to force this on customers. Also, after the price was agreed, the 1st salesman was constantly showing weird attitude and asking me weird personal questions like why I needed to save that much. the price had already been reduced by 1000 before I went there so the total price was reduced to almost 2000 then that means their initial price was high. This was no cheap car, it was 30K. Anyways, I hated all the eye rolling and attitude I got from this place. I must say that at the end when I was with the finance lady, she was very nice to me, which was good to

C

Candice Fischer

I'm a long time Lexus customer. I also grew up in a Lexus family. Lexus of Dayton USED to be the very best. March of 2020, I purchased my 2017 NX and had a great experience for the most part. I added on a service package that was explained to me to be 60,000k of oil changes and scheduled maintenance. It turns out, it was only the oil changes. Every time I schedule my oil change, I ask for the price of \scheduled maintenance\ and get no answer. I'm always told \I'll have to look into this and give you a call back\. I receive no call back. I've asked every time I drop my car off for an oil change for the price of scheduled maintenance that they want to do. I NEVER can get an answer. I will also say new ownership has greatly increased prices for services. I service my car elsewhere as it is easy to find their recommended service schedule. When my \free\ oil changes are all used, I will also go elsewhere for those. My next Lexus purchase will also not be from Lexus of Dayton, I will drive to Cincinnati. I guess when the entire crew of salesmen (who had been with Lexus for YEARS) all left after new ownership came in, I should have seen the red flags. Dissatisfied customer here!

Top 10 companies in Lexus dealer category

Close