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Progressive Home Medical

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Chandler, United States

progressivehomemedical.com
Medical supply store· Wheelchair rental service· Oxygen equipment supplier

Progressive Home Medical Reviews | Rating 3.6 out of 5 stars (5 reviews)

Progressive Home Medical is located in Chandler, United States on 10450 E Riggs Rd suite 107. Progressive Home Medical is rated 3.6 out of 5 in the category medical supply store in United States.

Address

10450 E Riggs Rd suite 107

Phone

+1 4808020202

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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Robin Hilfigure

We purchased a motorized scooter for my disabled husband\u003e They told us they did not file with the insurance company, but we could file ourselves. After getting everything together the last we needed was the tax ID and the NPI number from Progressive Home Medical. When I called, I talked to Heather. She was rude, mean and very unprofessional!! She said there was no way she going to give me that information! I told her she could call the insurance company directly, she said NO!! I asked to talk to someone else, she said NO!! She didn't want the insurance company calling and bugging her!! They state that customer service is their top priority\u003c what a joke!! They're the ones that said we could file a claim ourselves. Then they not only deny our request, but she was an absolute witch about it!!

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Dawn and Mike Mann

Have used them twice they were extremely helpful. Today stopped in to get mask they had plenty.They indicated that they were well stocked. Also had hand sanitizer etc.Always friendly always helpful.

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Janet Hoppe

Marci is amazing ands well as the whole staff. I’ve been with Progressive Home for 8 months and am delighted with there care and service. I live 45 minutes from them in the fall and winter and summer in Albuquerque, NM.I feel comfortable with them and work with them long distance, which is my choice. Since getting my c-Pap they are constantly monitoring me. Anytime I call if Marci gets right back to me. If she’s not available the staff goes out of there way to make sure my questions and need are handled. I have been in sales most of my life. People mostly post negative comments.!!!I’m sure I’m one of hundreds of customers who are very satisfied with this company and staff. I urge those who are happy with this company post there comments. It is impossible to make everyone happy all the time. Just the process of trying to deal with insurance company is a very difficult task. I hope this note helps those of you looking for a professional and caring service give Progressive a try.

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Scott Rogers

This place has some major issues, how they treat people in medical need is almost criminal and I cant believe the ownership is allowing this type of behavior to continue. I checked their website and saw that my insurance was accepted, I called in and asked if my insurance was accepted, I had my doctor email them a script for a medical grade pump and then sent them all the required information they asked for. I got an email from Barbara in all caps telling me they are not contracted with my insurance and could not fill the order. Since my insurance is an open network provider and will work with anyone who will take them I called to clear the air. The lady on the phone would not transer me and told me after I informed her of the above that it was actually becauselant they are medical grade, and that my insurance wont pay for there model and she rattled off some long number. I asked her to update her refusal email with accurate information for me to pass onto the insurance company and she refused. (seems a bit fraudalent). I eventually got out of her that in the past they had attempted to use my insurance for another client and claimed my insurance did not pay and they stuck the patient with the bill. I kept asking for a better description given to me since the one email was not accurate and I eventually got that it was to much to text and would just be to confusing. I asked for some guidance that was denied along with a moment of silence before I got a can we help you with any else and a ended call. As a community we can step up to this type of behavior, I challange everyone to find a new place to go to until this place is forced to change.

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marvin carmichael

They started off great. In fact we moved all of our service to them after our good experience with them. Unfortunately they made a billing error and failed to bill our insurance company. They refused to correct their mistake,(all they needed to do was submit info to my insurance co.) they simply forced us to pay out of pocket. Pay for their mistake or we will send you to collections. Great choice. I will be finding another provider.

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