Chicago, United States
211 E Ontario St
N/A
+1 3124694850
Online care
Toilets
Wheelchair-accessible toilet
EVERY clinic has slow days and employees that have bad days. But overall this is the Best VA clinic with the most helpful understanding Doctors and Nurses. They have gone out of their way to help me with my 100% Disabled spouse.
like
These days, it seems like it is almost impossible to get through to the VA Lakeside clinic by phone. I was able to get through to speak to Deanna one time last week-- and she was very helpful, as she always is. Otherwise, I have tried to phone the clinic to ask about having a routine annual blood series, and cannot get through -- and I have tried to call at least 5-7 times a day for the past few days -- Monday thru Wednesday.
My dad is 98 years old. He doubts he would have made it this far without the excellent care he has received from the VA. Thank you!
The reception and nurses are awesome. Doctors spend significant amount of time, not rushed, and are very professional and caring. Highly recommend this clinic. The same goes for Jesse Brown facility.
I arrived at 8:30, was checked in and told to have a seat and wait. My appointment was for 9:00, so I was early. 9:00 passed, and 9:30 passed... and at 9:45 I went back to the check-in desk to inquire how much longer I would need to wait. The clerk freaked out that I was still waiting and found that my check-in didn't register and nobody knew that I was waiting. He scolded me for waiting too long before asking! The Nurse Supervisor immediately took me to the head of the line to get my vitals taken... and then I waited some more. It wasn't until 10:30 that the Doctor saw me, and he was done with me in 10 minutes... but I needed to give blood for lab tests. It is now 11:30 as I continue to sit here waiting to be called into the blood draw room. I asked the Technician and he gave me a curt response to just wait for my number to be called. I remember the last time I was here that my arm bruised up severely because of an incompetent Technician... and I'm anticipating this time to be just as bad. I don't know who gives this Clinic high ratings because in my experience is is mostly awful. Just think that I drove for 2 hours to get here and I'm missing a day of work. Not happy.
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