Frank Maiorano
A few weeks ago I bought a brand new 2018 Triumph Speedmaster ... and the entire experience was super easy and 5-Star! After a less than perfect experience with a few other dealerships in LA, e.g. they wouldn't allow a test ride, weren't knowledgeable about their products, all when I said, "I want to buy this bike you have in stock today"!!!??? Then, .... Thank you Triumph Newport Beach, you came through with great service, knowledge, price, and just a great experience!!! I worked with "Jorge" aka "George", and he was just great, super nice, smart, and easy to work with. I also worked with Jeff, the Sales Manager, also super great with pricing and working out the deal. Mostly done by a few calls and emails ... the bike wasn't in stock, but they got one for me exactly what I wanted within 3 days! Dave the finance guy was really easy and nice, the owner came by to say "hello and thanks", and Sadie, well ... she's the greatest, made sure I was "well fed" with corned beef, and just a nice person! I had a little service issue, and they were super great with follow up and keeping me in the loop, (thank you Adrian - communication is a wonderful thing)!!! This is a long winded way to say, THANK YOU, 5 - Star Experience ... Great people, fair pricing, and went out of their way to be awesome and take care of a new customer! After having money in hand and no success with 2 other Triumph Dealers, it's nice to find a dealer that actually wants to sell bike and provides an awesome experience while doing so! THANK YOU TEAM! **Oh, and I love my bike!
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