Doncaster, United Kingdom
Holme Wood Ln, Armthorpe
N/A
+44 1302354500
BAD SERVICE !!!!! I would give zero star if I could. I ordered one bulk bag of pebbles. Order confirmation didn’t come with any invoice. I had to call 2 times to get someone to email me an invoice – took 4 days! When you place an order you have the option to choose the day of delivery. Delivery didn’t happen on the chosen day! Fortunately my client was home – but what would have happened if no-one had been there? I did not have enough pebbles to finish my job and so I placed a 2nd order. I specified in the order form that the delivery HAD to be done on the chosen day – I even called their office to make sure of it. Order was again delivered on another day!!! Of course NO invoice - had to chase them up again, wasting my time! The 2nd delivery arrived on TWO pallets!!!!!!!!! As a trade I have to PAY to dispose wooden pallets in a recycling centre! I had to pay for an extra pallet!!! They probably needed to get rid of an extra pallet! The overall service is VERY POOR and I would NOT recommend this company!!!! There are enough companies out there that are serious and who understand what real customer service means! This company only takes your money, and does NOT care of the service!!!
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Orderd white pola stones.they came on time ,the driver was very pleasant and helpful the stone was lovely.brilliant service will definitely recommend you
Absolutely Horrendous, I’d give 0 stars if I could. First they wouldn’t deliver our order due to “access difficulties” although we’ve had plenty of different deliveries from other companies of wooden beams, skips, 6m rebar all deliver to us on huge flat beds and grab lorries and our neighbours have had pallets of driveway stones and tonne bags delivered to them without issues. Then they want to charge us 180 to either deliver it somewhere else or return it. I haven’t even seen the items I paid over 400 for. And the managements attitude is even more shocking. AVOID AVOID AVOID!!
Service, Product and Delivery all excellent. Could not fault my dealings with this Company.
The delivery driver dumped the 850kg bag in the middle of the driveway, blocking other peoples access - despite being given access to the correct place ( 50meters away!) Driver was happy to say, \it's your problem now\ and swiftly left. Do yourself a favour and pay a few pounds more to a company that actually provides a service. - I had to PAY someone to move it! Images as proof. p.s. Actual stone quality is good.
Deli
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