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What can I say about Focalpoint other than brilliant. I ordered a Christmas present late on 22 December and because Royal Mail could not guarantee delivery and I was at work, they hand delivered it for me today. Thank you so very much and I would recommend to anyone.
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Excellent service and very helpful highly recommended plus personal service
I used the Focalpoint web site to narrow down my search for my ideal pair of binoculars. The web chat service was a good experience, my questions were answered leaving me with a choice of 2. I contacted the store and arranged to visit where Yvonne allowed me to try out both before deciding and purchasing to take away with me. Focalpoint were recommended to me by a neighbour, and I will be recommending them to anyone I know who is looking for binoculars. Needless to say I am very pleased with my purchase.
Very friendly and super helpful staff!! I messaged Focalpoint Optics LTD on Facebook and got a response almost immediately despite it being late in the evening. I have no experience of purchasing telescopes and although I had done some online research. I was still finding it difficult to find something suitable or feel confident enough to make a purchase. I wanted to be sure I wasn't purchasing an expensive 'toy' and the telescope would ensure the perfect views of the night sky. Yvonne offered me very helpful advice based on her own experiences of the equipment and vast knowledge of the items they stock. Yvonne also provided me with some advice on great places to go star gazing. I left the shop feeling very confident with my purchase, despite my complete inexperience in the world of star gazing and telescopes.
Easy to order the equipment I was looking for and signed up to the site to be able to use the forum in future. Looking forward to receiving my order.
Deli
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