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Sonora Quest Laboratories

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Fountain Hills, United States

sonoraquest.com
Medical laboratory· Blood testing service· Std clinic· HIV testing center· STD testing service

Sonora Quest Laboratories Reviews | Rating 3.1 out of 5 stars (5 reviews)

Sonora Quest Laboratories is located in Fountain Hills, United States on 13620 N Saguaro Blvd #150. Sonora Quest Laboratories is rated 3.1 out of 5 in the category medical laboratory in United States.

Address

13620 N Saguaro Blvd #150

Phone

+1 4808372152

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Offerings

Drive-through

Open hours

...
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M

Michelle Fabro

This place never sent my mother's labs to her doctors office. And the results have never been posted on her account. We provided all the correct info to them to forward results to her doctor. This was in late July. What happened to the lab work?

R

Roosevelt Showers

Terrible customer service. The receptionist was rude on the phone and even more rude when my wife arrived for testing.

P

Preston Luman

I walked in without an appointment for a blood test. I was processed quickly, treated professionally, & the blood drawn painlessly.

J

Jamine Deegan

My 1 and a half month old had to have her blood drawn which requires a heel poke. The first time, they didn't keep the warming pack on long enough and her blood wasn't dripping as fast. Caused a screaming baby and a very worried mommy. The 2nd time an inexperienced tech attempted to draw my infants blood. Blood was pouring everywhere except the tube and and caused a screaming baby and very nervous mommy. I was asked to get the other tech from the front to assist who did a little. But theni inexperienced tech continued to draw blood, put a band aid on my infants foot, and thought she was done. Apparently she didn't take enough blood, so the experienced tech had to REPOKE my infants other foot. They were rushed, inexperienced, and unprofessional. Would not recommend for infants or babies.

J

Julie Schroeder

Scheduled a two hour glucose test according to their website. Their earliest appointment was 11a so I took that even though that's already a long time to fast. Then they called me just about 30 min before my appointment (right as I was pulling out of the driveway since I live in Rio Verde). They said they can't see me at 11a because the office closes for lunch and they can't finish my draw and no one is allowed to sit in office while they eat (even though their site said to prepare for possible five hours of waiting, how do they schedule a glucose test during that time if they know that no one can wait?). She said if she had seen it earlier she would have called me to come in earlier . Trust me, if they had an earlier time I would have taken it! I have to have test done today so now I have to continue fasting until 1:30p when they can see me and this interferes with other appointments I have already scheduled for today that now need to be cancelled. She was nice enough so that's why I gave two stars instead of one, but this is a huge issue and not good customer service at all. I'm already sick enough, going without food for so long just makes it worse. I am not impressed so far. I will see how the rest of the draw goes then will adjust rating accordingly.

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