Frederick, United States
6001 Urbana Pike #200
N/A
+13019733352
My girlfriend and I walked in to buy a car today and were met with great service! They did not try to coerce us into buying a car or try to make us pay for extra features. They were very kind and helpful and would recommend getting cars here to all of our friends!
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After convincing me they would beat the price of my local Lincoln dealership, I took time off work and drove all the way up there only to have the rug pulled out from under me. After walking through the sales process and actually sitting in the vehicle, they informed me there was a \stop sale\ on the car due to a software update. Say what?? Why this wasn't discovered sooner left me scratching my head. Lost half a day of vacation time and confidence in the deal. Still recovering from the disappointment.
I shopped online a found a 2016 Nissan Maxima Platinum at this dealership. I worked a deal but my main concern was not being able to see the car as I live 500 miles away. My biggest concern was that the car may have been in an accident or had prior paint work. I explained to the salesperson that I definitely DID NOT want the car if this was the case. He told me that the vehicle did not and that the Autocheck was \clean\. I went ahead and ran a carfax and it showed previous damage. I texted the salesperson and told him this was a deal breaker. He sent me back a text saying that he called the previous customer and ONLY the windshield was replaced. Unfortunately I believed his lie. The car car paint work on the passenger door and fender. Anyone in the business would know this. Congratulations, your lies and deceit landed you a deal for now!
Bought a 2016 Nissan Maxima with 12000 miles over the internet. I had numerous conversations with sales and management stating that I did not want a car that had previous paintwork. The salesman said the Autocheck showed that it was accident free. I went ahead and ran a carfax report and it showed damage. I called the salesman and he said he spoke to the previous owner and they said that the windshield was replaced. That was a lie. The windshield was never replaced but the quarter panel and door was repaired and repainted with shotty workmanship. Beware!!!!!
I recently purchased a vehicle from Ourisman of Frederick. My sales person was Joe Holloway. It was the most pleasurable car being experience I had. The purchase process and paperwork took 45 minutes. They cleaned / detailed the vehicle and delivered it to my home. During the delivery, they ensured that they reviewed all of the features with me before leaving. I highly recommend Ourisman
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