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Hunan Express

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Gaithersburg, United States

hunanexpressgaithersburg.com
Chinese restaurant· Asian restaurant· Meal delivery· Hunan restaurant· Takeout restaurant

Hunan Express Reviews | Rating 2.9 out of 5 stars (8 reviews)

Hunan Express is located in Gaithersburg, United States on 9134 Rothbury Dr #1400. Hunan Express is rated 2.9 out of 5 in the category chinese restaurant in United States.

Address

9134 Rothbury Dr #1400

Price range

$$$

Phone

+1 3019264771

Service options

DeliveryTakeawayDine-in

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Comfort foodQuick biteVegetarian options

Open hours

...
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D

Diana Brown

Food is some of the best I have had. Very good service. Reasonably priced. My family when they visit make sure to order food to take back home.

S

SA Flynn

Food is very good, albeit chock full of celery and carrots. Pictured is the portion after I took out the root veggies. This was 10 and came with an eggroll, but they provided no napkins or utensils. Now lets discuss the service. I went in, ordered, paid cash, waited in my car. When I walked back over to pick up my food (I could see it sitting on the counter), there was another customer 3-4 feet inside the doorway. Due to COVID, they have it set up where only one person can walk into the business at a time and stand in this man-made alcove. While they stand another 10-feet away behind their counter. So I opened the door, stood outside on the sidewalk, behind the open door, while wearing my mask. I hoped they would see me and just hand me my order. Nope, the owner began yelling and gesturing for me to close the door; rude. Now I wanted for several minutes as they helped the customer inside the store, ignoring me and my order that sat on the counter getting cold. This customer was having a difficult time communicating, nor did he understand the items on the menu, and I guess he was placing a pretty large order. Between the other customer being inside the store more than 3-feet, and me being outside the store more than 3-feet, social distancing was not an issue. When the other customer **finally** left, the lady who took my order asked me how she could help me. Um, hand me my order? It took longer for them to give me my food than for them to even make it. They were just nasty about helping me when I returned to pick up my food. Not friendly, or grateful for my business, just rude.

W

William Bell

last night was the first time we came to that magnificent restaurant. But It is surely not the last. We had a good time with the good service, with the magnificent food and wine and with the comfortable charge. We will absolutely visit there again.

J

Jessica Donaldson

If I could leave zero stars, I would. Their customer service is non existent and they are very rude. Their establishment is not the cleanest either. Save yourself a trip and go elsewhere!!

W

Waleed Hussein

I got the triple delight. It was 10 and didn’t take long time. The food was not bad, but I got an upset stomach after eating it.

A

Andrew Barr

They have the worst service there and they don’t sell there food for the same price on the menu these are some nasty way they have there don’t eat there I repeat don’t eat there they need to be shut down

N

niresh karmacharya

Very bad customer service!!! The person at the front desk was rude and showed me attitude when I picked up the food. The food was also not good at all. Will never recommend this to anyone.

H

Hector Flores

Don't eat here food not good at all

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