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Lucas Furniture & Mattress

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Kokomo, United States

lucasfurniturestore.com
Furniture store· Amish furniture store· Bedroom furniture store· Office furniture store· Bedding store· Mattress store· Outdoor furniture store

Lucas Furniture & Mattress Reviews | Rating 4.4 out of 5 stars (5 reviews)

Lucas Furniture & Mattress is located in Kokomo, United States on 96 County Rd W 300 S. Lucas Furniture & Mattress is rated 4.4 out of 5 in the category furniture store in United States.

Address

96 County Rd W 300 S

Phone

+1 7654530504

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly serviceRepair services

Open hours

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P

Pierce Henseleit

Quality furniture. No cheap stuff. They stand behind their furniture. Ken Lucas !

M

Mary Wilcox

Short version. We purchased a new bedroom set from Lucas Furniture, with the understanding that Ken Lucas would do a special finish for us. When I questioned him about the poor workmanship when it was delivered I got yelled at! and told to just return for a refund on two occasions. We were blow away by his temper, outbursts and insults. I tried to speak with Kandi Lucas about our dilemma and she told me “It’s just furniture”. Every piece had to go back to respray the clear coat because it was so poorly done, leaving voided stripes. Some areas had raised woodgrain without any clear coat at all. Not only do we now have 2 different levels of shine on 2 pieces, because Ken changed products in the middle of the job, there is overspray on entire front of dresser. They were very careless when pieces went back and badly damaged 2 drawer edges, chipping veneer on one, and stained the felt lining inside one drawer. There was a THICK layer of sanding dust inside all pieces and all drawers were covered in dust inside and out. Delivery guys helped me clean it all up. We saved up to buy a nice bedroom set for our 45th wedding anniversary and this is what we sadly got from Lucas Furniture. It is hard to believe this kind of workmanship, irrational behavior, non-communication and carelessness is thought acceptable by any business. They have shown no remorse and have repeatedly refused to refund finishing costs. We are very dissatisfied with our experience and would NOT recommend Lucas Furniture to anyone.

A

Austin Edwards

Over priced. You can build your own furniture just like theirs or hire me to build it for you and it would be 80% cheaper and more durable and trustworthy.

C

Charles Red

No sales pitch from workers

E

Evan Brewer

Based on their pressure sales alone I won't buy from Lucas. Was asked for my price range so I gave it and then I was directed to something almost 400 over that. And then was treated poorly because I wasn't intrested. So I went to Ashley's and got a better deal on what I actually wanted and was treated respectfully! Pressure sales are the lowest form of sales and I won't buy from anyone who does it!!!

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