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Michigan Columbus Federal Credit Union

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Livonia, United States

mcfcu.net
Federal credit union· Bank· Car finance and loan company· Credit counseling service· Credit union· Loan agency· Mortgage broker· Mortgage lender· Public sector bank

Michigan Columbus Federal Credit Union Reviews | Rating 3.2 out of 5 stars (5 reviews)

Michigan Columbus Federal Credit Union is located in Livonia, United States on 30419 Six Mile Rd. Michigan Columbus Federal Credit Union is rated 3.2 out of 5 in the category federal credit union in United States.

Address

30419 Six Mile Rd

Phone

+1 7344255080

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Joe Oliver

I’ve been banking here for 30 years. Loyal customer even have my mortgage through then. Over the past four years this place has gone downhill dramatically. They continually have issues with simple debit card transactions. The latest saga with debit cards is that there was a snowstorm in Texas and that’s why your debit card was declined at the supermarket. I have a credit card through this bank. I wanted to use it on vacation out of the country. They said no problem fill out this paperwork and you’re good to go. I filled out all the necessary paperwork signed it brought it into the bank done deal. Went to use the card on vacation decline for a Suspicious activity.You now need to let them know if you plan to take out more than 2500 at a time in advance. And when you do go in and need more and didn’t let them know days in advance you have to beg and plead To get your own money. They have a few good tellers and others that are subpar. If I didn’t have all my accounts linked to auto pays I would’ve left A while ago. If you are the manager of this bank please know that you can do better. Michigan Columbus used to be better.

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Eric

I’ve been a member for over 30 years. The Credit Union has always provided wonderful service the employees are great also. I only wish they would get with the times so I can deposit my check with a photo like many institutions do. Anymore it’s pretty inconvenient to drive out of my way to deposit my check and there are very few service centers anymore, also there’s not one service center close enough to me to justify not going to the branch itself.

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J C

I really don't understand these bad reviews. I've been coming here for many years. Everyone in that place is nice and helpful.

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Jenn

I’ve been a member for over 30 years and the customer service and credit union has sadly gone downhill to a point of disgust. I’ve never felt more disrespected as a customer in my life by the manager Melissa and her staff. On top of the disrespect I was told by Rhonda that because I am a registered nurse that works in the emergency dept of a hospital and had been diagnosed with covid 2 months ago I am not allowed in the bank and not allowed to complete the refinance of my auto loan. I explained I had 2 negative tests and was deemed recovered from the covid virus. They would not accept this. I would never put anyone else’s lives in jeopardy and made complete sure that I had 2 negative tests before I went into any business. At this point of frustration I demanded to close my accounts and was hung up on. No one should ever be discriminated against due to a history of a medical condition especially when I had been medically cleared and no further symptoms. It also is absolutely unacceptable to be treated the way I was treated today.

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Kiana Allan

Customer service has really became a issue cross the board with people at this institution I would never refer anyone too the credit union

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