Maldon, United Kingdom
32 Spital Rd
N/A
+441621842114
I’ve never left a negative review in my life but after my experience with this company I wouldn’t want this to happen to anyone else around the time of their wedding. I had many issues but to name a few they were late, took to marquee down before the agreed time which resulted in lost personal items and damaged hire items from other suppliers which we have had to pay for. They bought a marquee with a different coloured roof from pictures shown, chewing gum on the carpet and rips in the lining and they didn’t bring some of the items we had ordered and paid for, this included fire pits, which were tiny and we were charged 40 each for when you can buy them brand new online for 25, they also never bought any logs for them which we had also purchased. This was followed up with service which was unhelpful, arrogant and rude and they have refused to give any sort of compensation despite the damage, stress and additional cost they have caused. Just please be prepared if you use this company that you when you initially meet them they will show you a beautiful portfolio and be polite and helpful but in reality my experience is what you actually get is not like the photos and when you complain your faced with nothing but rudeness and if anything they then seem to deliberately make things harder for you. Will never use this company again!
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The marquee was for my daughter's wedding and was made up of different coloured canvass giving the impression of different marquees stuck together. There were at least 6 or 7 prices of chewing gum stuck to the matting (I know because I cleaned it up) and some of the silk drapes were dirty. Obviously preparing for a wedding is stressful and the bride and groom just want everything to be perfect. This was disappointing. I think the offer of some compensation would be an appropriate and helpful gesture.
Really pleased with our marquee forour wedding 2019, beautifully done,very professional. Very nice people to deal with , cannot recommend them enough x
We have used Bell marquees for several events in the last few years, always best on price, always reliable service, they have gone above and beyond to make sure events run smoothly. very pleased
I was so pleased with the marquee and the workmanship from this company. The guys were really nice and did a few extra bits for me as well. Nothing was too much trouble. At times I think I drove them mad but they had it all under control. Would definitely use them again.
Deli
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