Newtownards, United Kingdom
25 Movilla Mews
N/A
+44 7841674100
Absolutely brilliant customer service from Logybear! Our wedding celebration was very sadly cancelled (we still got married, with about 5 people present!) due to Covid, and Logybear were so understanding. They were very fast to respond to any calls or emails and so accommodating. Highly recommend!
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Arranged with owner to see campervans, texted that we had arrived waited for 15mins and rang no answer left voice message and waited further 5 minutes. Now 45 mins later still no contact from them. Very poor service.
First of all the name is wonderful and at first this is what drew me to this company and I'm sure others feel this way. The VWs are absolutely outstanding quality! From the paint jobs all the way down to how they run. Simply marvelous. The paint is crisp and even throughout the entire vehicle. It drives like a dream and truly makes this a wonderful experience. I would reccomend to anyone!
Extremely slow responses in dealing with this company. If the interaction and responses are this slow and half-hearted at the beginning, how could you be fully trusting of them at a later stage?
I would like to start off by saying the driver was very nice and professional looking. The vehicle was clean and well presented however there was an overflow of petrol that made myself and my new husband very sick on our wedding day. On route to our wedding reception we had to get the vw bus to pull over at the side of the road as I was feeling very unwell due to overbearing petrol fumes. After getting out of the bus at the side of the road I proceeded to vomit in my wedding dress with new husband holding my hair. This was awful on my wedding day. We had to get a wedding guest to come collect us as I couldnt get back into the vw due to the smell and the severe migraine i had due to the smell of petrol. Myself and my husband were sick until late into the evening on our wedding day. The following day the company messaged me to advise the van had been overfilled which caused spillage onto the pipes which resulted in the overbearing petrol smell. The owner gave us a refund of 100 (less than a third of the cost). I advised we still were not happy but they were unwilling to even refund half the cost (the bus didnt even do half the job it was hired for). I would not recommend purely due to how it was handled.
Deli
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