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I bought a cag and some other items from North East kayaks today! Great service especially when I phoned and a team member (Ronnie I believe) helped me through card issues and reassured me that the items would arrive in time for a paddling trip! I have already had email confirmation that the item has been shipped which is awesome service :) thanks a lot guys!
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Outstanding service from the folks , ordered 2 new kayaks and paddles and arrived on time as promised. Cannot fault , excellent !
I recently purchased a sit on top kayak from NEK and were really happy with the purchase. My original choice were unavailable as the factory were not currently producing, however Ronnie contacted me and was really helpful in offering an alternative boat. We received the factory second islander kayak and were over the moon with it. The store even changed the originally ordered paddle for something more suited to the new wider kayak. It all showed up really quick and in perfect condition. It were honestly a pleasure to deal with these guys and the personal responses and hands on service puts them head and shoulders over other companies I contacted. We will definitely use them again!
Have been using North East Kayaks for years and always had excellent service. Yesterday I ordered a pair of boots at 1430hrs, they arrived at 1000hrs this morning. Thanks John.
Great advice from really friendly staff. They had everything I wanted and more! Thanks for the brilliant service!
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