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Companion Care - Norwich Longwater

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Norwich, United Kingdom

Veterinarian

Companion Care - Norwich Longwater Reviews | Rating 4.6 out of 5 stars (5 reviews)

Companion Care - Norwich Longwater is located in Norwich, United Kingdom on Norfolk Retail Park, New Costessey, Costessey. Companion Care - Norwich Longwater is rated 4.6 out of 5 in the category veterinarian in United Kingdom.

Address

Norfolk Retail Park, New Costessey, Costessey

Phone

+441603513100

Open hours

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Debbie Buckingham

Love the team at Longwater. I work a couple of doors down so don't always remember to visit due to shift patterns. Usually one member popping in store prompts me to remember. Thanks guys for all you're doing.

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D. M-P

When your pet is ill you take them to the vet, yet on more than one occasion I have been let down by this branch, when they tell you it's an emergency, on the phone, on arrival, at the rear of the practice, they make you wait over an hour until there see you is absolutely disgusting, resulting in a death of my animal. 1 minute after he had passed away only to keep asking you to pay the money that have already said no problem I will pay please can I have 5 mins crying, in this distressing time is in my opinion SHOCKING. Next time I visted asking them for a simply receipt, of what I had paid for asking me why do I want the receipt. About a week later received a letter stating that they will no longer provide care for my other pets that is over 14 years, I called to speak to the manager of the practice, I was told that we have no trust in them, I wasn't rude or aggressive, all I asked for was a simply receipt. I have been banned for life.

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karen gibbs

This was the second emergency visit in a week. The first was for treatment of a poorly hamster, I messaged them and they rang me very quickly and asked me to come in straight away. The vet was fantastic both on the phone and face to face. The second unfortunately was to have the hamster put to sleep she sadly died on the way :(nether the less the vet was amazing on the phone and nurse who greeted us was very kind and took cookie inside just to check her over. She was very sincere and very sweet when she brought the hamster back for us, of which I am very grateful.

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Emma Fisher

I was a complete mess with worry taking my dog to be spayed, the nurse showed genuine empathy and I didn’t feel rushed at all, she also showed love and attention to my dog. Received follow up call the next morning again showing they care. Wish I’d taken note of the nurses name as I would love her to get specific praise.

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dale leggett

Had his nails done

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