Peoria, United States
13965 N 75th Ave
N/A
+1 6028432991
Toilets
Wheelchair-accessible toilet
This office is absolutely awful. The MA refuses to call me back. I have to hound her to get my albuterol rescue inhaler refilled every single month over and over again. I do not recommend this business for Asthma related care. The MA, PA, on call Dr and the office managers do not care about the negative experience the patient is having. Stick to your primary care for Asthma related needs, this place is not where you want to spend your hard earned money. I did telephonic appointment with the PA last month for refills. Which never got done. Last night I had to call the on call doctor to complain on why the MA isn't calling me back or refilling my rescue inhalers. She said that she doesn't know what the requirement was for MA's to call back when a message is left. I expect 24/48 hours. We argued for an a hour and the end result was that i am being forced to come in and pay to do another appointment for refills. I just got the bill from last months telephonic appointment for refills. I wanted to write this bad review months ago, but thought I was being out of line due to my emotions, now that this has occurred time and time again, this review is being posted. I spoke with the manager 5 minutes before I wrote this review to let her know ahead of time.
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I had a great experience today. Everyone that I encountered was very friendly the doctor listened and came up with a great plan to help with my congestion and breathing difficulty that I've been struggling with for over 3 years. I'm very happy I came here. I would highly recommend anyone who wants a great doctor with a wonderful staff to come check them out.
Doctor Ching has been amazing, she's treated my family for years and they are all doing great. The staff is awesome as well. Thank you all for all you do
Wait time for shots is not quick. No sense of urgency at all to get people in and out.
They refuse to make an appointment without the entirety of your insurance information. Make you fill out all the paperwork. And then wait until you're about to be seen before telling you that the appointment is going to cost somewhere between nothing and 500 and they have no idea. Find another doctor
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