Port Melbourne, Australia
1/78 Wirraway Dr
N/A
+61390345167
NO WAY!!! This store will take your money and disappear. Zero customer service and no product no delivery information. Supposed to be delivered by Fastway couriers... was changed Aramex... The item was apparently returned to sender and now i have paid 180 for nothing and you can't even contact them. Absolute disgrace of a business. Will take the advise from a previous review and now going to Consumer Affairs.
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Honestly, when i read the reviews it had me REALLY worried. But thankfully everything went through okay, it was posted pretty quickly, although i have to say, i selected Fastway, why did you guys ship it TNT? I selected fastway for a reason...Anyway, it arrived within acceptable margins, however TNT is slow as hell (but again! i selected fastway for a reason!!!!) Cant really complain aside from that, printer works well and was delivered undamaged. Aside from getting the shipping that you ACTUALLY PAID FOR, what more can you ask for?
BEWARE!!!... I should have read the reviews before i ordered and paid for everything. I've now involved a solicitor as i am 500 down with no product delivered. I've received 1 vague response from Mark who simply suggested that a parcel inquiry was sent to the courier. Since then, no contact, no replies and no followups with no way of contacting them. They have disappeared with my money. Either they are scammers or have no idea what they are doing. Very dodgy business in my opinion.
BUYERS BEWARE! I paid extra for TNT Road EXPRESS shipping and they changed the method to standard Fastway Courier shipping (now Aramex) without my consent. I tried contacting them but the phone line is disconnected, no response to my emails and could not get through to anyone. I received my order 1 week later. Absolutely terrible customer service, take your money and hide. BEWARE!
Initially I had left a bad review as I could not get in contact with anyone about an issue with my order for well over 2 weeks. I finally got a response from Mark who resolved my issue promptly. Thanks
Unable to be contacted by ANY method. Phone constantly engaged during business hours, voicemail after hours, but no-one calls back. I have an order that's gone astray, but they can't be contacted to fix this up. Absolutely terrible service. Would not recommend any longer. Will be escalating my concern to Fair Trading
Very Helpful and got what I needed quickly.
Buy elsewhere, these guys will take your money and disappear. Consumer affairs will be your only recourse.
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