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Charlestown Woodburners & Fires

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Saint Austell, United Kingdom

charlestownwoodburners.co.uk
Wood stove shop· Fireplace store

Charlestown Woodburners & Fires Reviews | Rating 4 out of 5 stars (5 reviews)

Charlestown Woodburners & Fires is located in Saint Austell, United Kingdom on 60 Holmbush Rd. Charlestown Woodburners & Fires is rated 4 out of 5 in the category wood stove shop in United Kingdom.

Address

60 Holmbush Rd

Phone

+44 172666412

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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J

Jenna Leigh

AVOID! We brought our woodburner from here a few months ago a beautiful cream ashcott, we thought we were doing right by purchasing locally from a small family run business. how wrong were we! Awful service no customer care what so ever the husband was so rude no small business customer appreciation at all ! Our fire paint bubbled and chipped off after first lighting (we followed the instructions and have always owned log burners) we contacted them for help we got none, no compensation, no apology in fact they stopped replying until i walked into store ! we got a very disgruntled response of we will fix your fire - i rather he didnt bother as he came to repaint and its honestly the worst job ive every seen he has missed patches, got paint over our whole fireplace the flue its shocking. I messaged regarding this and have to this date no response and i doubt i will hear from them again. ive received no good will gesture nothing! i would 100% AVOID spend your hard earned money elsewhere !! im so very disappointed.

S

Samantha Read

Very helpful staff,woodburners galore ,a very cosy show room and great to see them actually burning wood !

J

James Knight Adams

Very knowledgeable, friendly, great service and with competitive prices. Thoroughly recommend Charleston Woodburners.

T

Tom Faros

Having replacement 904 liner, plus new chimney cowling etc to existing multi-fuel woodstove. So far all information and quote very fair.

K

Ken Donald

A great family run business

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