Springtown, United States
332 Wonder Dr
N/A
+1 8172360048
You have to appreciate ANY business that answers the phone and helps you with your boat on Christmas Day!!! This guy is the BEST!!!
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Ken was a great help at near midnight when I got stuck out on Lake Lavon. He showed amazing knowledge and was able to troubleshoot my problem and come up with a solution from just a picture of my trim pump. He expressed genuine concern for our situation and implored us to call him back so that he could know how our situation turned out. Great great guy!
I took my boat to Ken after another repair company told me I needed to rebuild my engine Ken diagnosed it as just bad gas so that was a good thing but I asked him to replace the impeller while he had it and after I got it back it was grinding going into forward and reverse Ken told me he did nothing to it it’s not his problem. I took it to another Boat Mechanic and it turned out it was adjustment on the shifting cable now the boat runs fine. As it turned out when Ken took the cowling off he changed the adjustment of the shifting cables I was standing there and saw him do it and then he went silent on me trying to get it fixed, he never answers his phone while he has your boat, he doesn’t return text for two or three days I was hoping this guy would’ve been my new mechanic but I won’t take it back to him. Very disappointed in Customer.
Ken and the guys at Boat Doctors were outstanding. I was passing through on a Saturday with a boat that needed to be drained/winterized to prevent freezing in Colorado. Ken not only took care of that for a fair price, but also took an extensive amount of time to answer my questions and show me how to winterize it myself in the future. He's a valuable contact for me to have and I would certainly recommend his services.
I am Mechanic but not a magician\ if you hear these words... tough luck! \That ain't my problem and you can take me to court all you want\ if you hear these words, you are in worse shape.
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