Surbiton, United Kingdom
Douglas House, 1 Douglas Rd
N/A
+44 2083997472
Excellent driving test centre and nice examiner. I passed first time which was amazing. Once you get going there is really nothing to worry about, you can ask them to repeat anything you need clarification on
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Just passed the Mod 2 test and got my A license. Examiner has been very professional and polite. Sorry, have to go remove the L plate now!
On behalf of my daughter who was left in tears at this centre, after waiting 5 months for a test whilst being down as a key worker (carer) she finally got her test booked here, the examiner (male) came out very abruptly not even introducing himself, and telling her the car was too dirty and he wasn't getting in, then stormed off. The car was professionally cleaned one hour before the test which my daughter showed the receipt for which he refused to acknowledge, Another examiner (female) came and looked at the car and said its 100% ok so she went to talk to the rude man who then came back out without saying a word, and sat in it and then said he didn't feel safe in the car as it had a 3 inch crack on the passenger side top, the car passed the MOT last week WITH the tiny crack and was mentioned on the mot as being 100% safe, again she tried showing him the mot as proof but he wouldnt even look at it, he then told her to go home as the test isn't happening and then stormed off again. What else can we do? The car was 100% fine he just found excuses from the start as he was clearly in a bad mood. We are now 62 out of pocket which we have to try and retrieve and having to wait for the next test and all because this rude individual wanted to be difficult. We will be avoiding this test centre in the future and urge anyone to do the same, I'm sure there are some lovely examiners there but there are clearly some very very rude unprofessional arrogant ones there also. One star is too much.
Bad! Advise everyone to stay away from this place! They really are not enthusiastic about us.
Bike examiners are decent and fair. Nice test routes locally, too
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