Tadley, United Kingdom
Franklin Ave
N/A
+44 1189814166
Toilets
Wheelchair-accessible toilet
I telephoned the surgery and got through straight away. The receptionist was very polite and helpful. A doctor called me within 15 mins and was very kind and helpful. An excellent service. Thank you very much.
like
Appalling service sorry..... firstly trying to get a call answered 20 mins ...not good enough ! Tried calling various times of the day makes no difference still a 20 mins plus wait ! When you do get through NO apologies for such a long wait. “ we’re busy I’m only a receptionist “ When questioning why the service is so appalling I get told more staff are needed and I get asked“ are you going to pay then” this surgery wasn’t like this a few years ago ..... I know we’re are in difficult times but the basics are not happening . The doctors are good but only when you have overcome the obstacles of getting the phone answered politely and in a reasonable time. Someone needs to look at the communications in this practise to make some changes because it isn’t working the moment !!
This place is so unprofessional. Lost my medical records over the last 9 months and just calls to argue on the phone. Still waiting over a week for sick note. MP now involved.
Great service and top assurance and doctors....very happy to recommend!
Absolutely appalling service all round. Cannot call to make an appointment. Staff are generally rude.
Deli
The best companies in the category 'Deli'