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First Credit Union

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Tempe, United States

firstcu.net
Credit union· ATM· Federal credit union· Loan agency

First Credit Union Reviews | Rating 3.1 out of 5 stars (5 reviews)

First Credit Union is located in Tempe, United States on 1232 E Baseline Rd UNIT 101. First Credit Union is rated 3.1 out of 5 in the category credit union in United States.

Address

1232 E Baseline Rd UNIT 101

Phone

+1 4807565500

Service options

Drive-through

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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R

Ruth Young

This is the worst credit Union i have ever dealt with. The workers are not friendly and the drive through is the only thing open, and is extremely slow. Horrible customer service!!!

J

Jaclyn Armijo

I have had wonderful experiences with this CU since I refinanced my car. I went by yesterday to make a payment on my car loan, I left work 30 minutes early to try and make it on time. Normally the Drive Thru is open and for some reason it was not when I arrived. I pulled around to the front and it was exactly 5PM when I walked up to the door and a gentlemen was locking the front entrance. He was kind enough to open the door and acknowledge me. I simply advised I was just trying to make a payment on my car, so he proceeded to let me in. As I walked up to the counter the Teller seemed extremely upset and I could feel she was not happy that the gentleman let me in. She immediately proceeds to ask me how much I’m paying. I give her the money and she hands me a receipt. I said thank you and smiled at her and she didn’t acknowledge me nor say your welcome. As you can see from the image I literally took only 2 minutes of her time to process a quick payment and I did not make fit about not making it on time. If the gentleman had refused to help me I would have just came back the following day. The interaction I had with Teller# 1474 was not friendly nor welcoming. Wanted to share this feedback, as I work in CS and I would never make a client feel bad for me having to stay behind to help them. I hope she is having a better day today. Other than this every time I’ve been by it’s been a friendly and helpful interactions.

E

Elaine mcclure

I have been with First Credit Union for over 20 years & I Love them. They've been loyal to me. No errors, no problems I recommended them to anyone

P

Paloma Santos

I’ve been with this company for a while now and I absolutely love them! Never had an issue and recommended them to everyone! But now they have changed their online banking and just ended up being like the rest of the banks... And it wouldn’t be a problem if you could get a hold to talk to someone but I can never get through to anyone and I’m not going to sit outside for 3 hours just to ask one small question... closing my accounts on Monday!

J

Jacob Kelly

I applied for a credit card with Melissa over the phone. She was so pleasant and knowledgeable about the benefits they could offer. The process was quick and painless and they approved me the same day! Thanks for your amazing service. It may be raining outside today, but she definitely brought that financial sunshine

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