Utrecht, Netherlands
Lijnmarkt 3
N/A
+31 302315125
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
My wife bought a handbag here this summer. After two weeks or so the stitches began to fray in a few areas. When we went back and explained that it might be a problem with the entire stitching, we asked for either a replacement or a return. They refused, and instead sent it for repair. This took more than a month, but still I could notice a loose stitch in the repaired bag. The employee then asked me, in an irritated tone, \why didn't you report this before?\ and was planning to send it back again! Of course I wasn't too happy about it. After an unpleasant exchange, I demanded my money back. This at least happened though notably without any apology from management. I regret our purchase at this store, and naturally I do not recommend anyone else to purchase here.
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Ze zijn Top!!!!
Goede kwaliteit tassen. Verder goed geholpen.
Heel erg goed geholpen door een aardige mevrouw, eerlijk ook.
Deli
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