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BC FLOORS® Hardwood Floors, Carpet, Tile, Vinyl, Flooring Contractor

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Vancouver, Canada

bcfloors.ca
Flooring store· Carpet manufacturer· Carpet store· Floor sanding and polishing service· Tile contractor· Wood floor refinishing service· Carpet wholesaler· Floor refinishing service· Flooring contractor· Wood and laminate flooring supplier· Wood floor installation service

BC FLOORS® Hardwood Floors, Carpet, Tile, Vinyl, Flooring Contractor Reviews | Rating 4.3 out of 5 stars (5 reviews)

BC FLOORS® Hardwood Floors, Carpet, Tile, Vinyl, Flooring Contractor is located in Vancouver, Canada on 4954 Victoria Dr. BC FLOORS® Hardwood Floors, Carpet, Tile, Vinyl, Flooring Contractor is rated 4.3 out of 5 in the category flooring store in Canada.

Address

4954 Victoria Dr

Phone

+1 6042395500

Service options

DeliveryIn-store shoppingSame-day delivery

Offerings

Repair services

Open hours

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Tom Niebuhr

We paid over 5,000 to have our hardwood floors sanded and 3 coats of Bona Traffic HD applied which was supposed to help protect our floor from scratches from our dogs. 14 months later, the floor is horribly scratched already. It has also changed colors under a kitchen carpet. I emailed the company advising them of the challenges we have had together with pictures, and they said that the warranty had expired after one year. I let them know that we had delayed coming to them as I wanted to wait until a lengthy renovation was completed. I tried making the case that the damage that was evident in the pictures had obviously developed over the past 14 months instead of over the last two months. I suspect they only applied one coat of protection instead of the three. Unfortunately, no subsequent response from the company. I sent another email asking that this be escalated to a manager. Again no response. Very very disappointed.

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Allen Po

I own 65 years old house with original fir hardwood installed from the 1940s. I was looking to replace my old well scratched and damaged floors with new modern hardwood or laminate. BC Floor estimator convinced me to keep them and go with hardwood floor refinishing option. It took almost 3 weeks to redo my floors but it was worth it. During sanding process, we found some loose planks and stairs' steps. Stair was basically rebuilt. After that, we applied a greyish stain. The final result is amazing! Looks very clean and modern. Some wood dust left on the ceiling, but I was informed about

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Ana Brito

Nikita was supposed to visit my place to give me a quote at 3:30pm. He texted me at 3:33pm saying he wouldn’t be able to come, and that he would come the following day. I answered saying that I wasn’t available. He never answered. I sent two emails after that explaining the situation and asking for another sales rep. No one ever answered. They don’t seem to care. What a disappointment!! UPDATE - Nikita called me and asked me to erase this review stating lots of facts, telling me that he would be penalized. I explained to him that no one cared about my calls, mails or texts. He was more interested in me taking this review out of Google rather than to coming and fixing or working on my floor. TERRIBLE!!

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F crossface

As a professional floor layer with verified 25yrs in the business, I have noticed how demanding customers can indeed be with unrealistic expectations. BC Floors has an exceptional reputation dating back approx 20 yrs, for which I have installed for them the last 1.5 yrs. I have run the gauntlet of numerous shops in the lower mainland with a much less professional appeal as opposed to BC Floors, who are very business minded. Customers that compose mean spirited reviews instead of being grown up enough as an adult to avoid appearing vindictive, childish, infantile and just plain dishonest simply because they are paying?!. This type of demeanour and or deceptive mentality, was not so prevalent back in the early 1980s, when customers were much more \Civil & Understanding\.

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Adrian Slovensky

BC flooring installed maple hardwood floors in my new townhouse. All two levels and stairs. It took almost 3 weeks to fit my project into their schedule. But it worth waiting for. Perfect craftsmanship, huge attention to details. It was clean and very quick job.

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