Wakefield, United States
24 Salt Pond Rd
N/A
+1 4017890227
Toilets
Wheelchair-accessible toilet
I was referred to this doctor after a serious accident in which I broke my nose in two places. After the experience I had with his office over the phone, I wouldn't trust this person to take out my garbage. I was told he was very good. However, my own experience is that he is absolutely terrible at running an office. If you can't get your own business to run smoothly, do you really expect me to trust you with my beautiful face? That's a serious question. Why can't you manage your office effectively? I spent hours making phone calls to make an appointment that was already in the notes of this medical office to book. I couldn't get through during normal business hours at all - his answering service was still picking up the phone after 11:00am, 2 hours after the start of business for this doctor. Absolutely no one should trust a doctor who can't make his own business run in a reasonably effecient manner.
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This guy told me my ear infection was probably caused by “chewing one one side of my mouth, girls do that in the summertime because they want to lose weight” Bruh what Four month after seeing him I’m still dealing with this ear infection Avoid if you’re a woman, I guess
If I could give a negative review, I would! So far I have had 2 appointments with this doctor and both times the appointments were cancelled by the doctor with no notice to me. Last Friday I took sick time to get to my afternoon appointment. When I showed up the simpleton at the reception window told me the doctor was leaving for surgery and they had moved up my appointment to 9am. No one ever called me to even ask if I was available at 9am. So they reschedule schedule me for Tuesday. So again, I show up. And same story, the doctor had emergency surgery. They said they called and left a message. Now I am streaming because that is an outright lie! Anyone that knows me knows that I keep my mailbox full. You can't leave me a message. And besides, I had no missed call alert on my phone. I tell the simpleton to dial my number so she can see what a lie she is trying to sell me. When she gets the message she tells me that they must have dialed a wrong. number. Then, (seriously) she asks me if I would like to schedule an appointment when the doctor is in the office! Now I get it , my bad, I was scheduling appointments for when the doctor was not in the office. She says she will put me in for Monday. Then she tells me the office will be closed Monday because it of MLK observance. So if the competence of this office staff is any reflection of the competence of this doctor, well I guess I dodged a bullet!
Dr. T was thorough abd took his time. He is the 2nd ENT I have seen in 3 years as the 1st didn't do any testing. Dr. T ordered tests, found the problems and operated within 2 weeks. His bedside manner is patient, helpful and explanative. Highly recommend him
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