Wednesbury, United Kingdom
67-69 Stafford St
N/A
+44 1215306213
DeliveryIn-store pick-upIn-store shopping
Ordered the 'Winmau Professional Darts Set' from here last week. Arrived 4 days later, carefully packaged and in great condition. Very reasonable postage costs considering how heavy the package was. The board itself is great; however I suggest using your own wall fixings to mount it as those supplied seemed a little lightweight.
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Would be a zero if I could. Sells products that are knowingly not fit for purpose, as stated by their own staff when you contact them to flag an issue and will not rectify.
Would rate 0 stars if that was possible. Ordered a number of items to over 100, the main one a board. Hadn't heard or seen anything after 6 days so called to find out what was going on. Next day I received an email to say the board was out of stock and there wouldn't be any in so they offered a different one. I refused and asked for a full refund - again nothing for just over a week so I called to chase - spoke to Ant who said he hasn't had the email. When I pointed out he had replied to said email, he said it wasn't him and was a member of staff. And that he is a 1.8 million pound business sending out 800 deliveries a day so is never him. When I told him that the email was sent in the evening and from his personal iPhone and signed by him, he became even more irate and said he would process the refund. I then asked for a email confirmation to say it has been done, he refused and just said he would do it whilst I was on the phone before proceeding to hang up. 3 days later I finally have my refund so feel confident writing this review! I believe there are a number of companies in the 'group' and I would personally avoid them all. They also say there website is secure, when it actually isn't and only becomes secure on the payment screen.
Great little place, plenty of choice from bowls, darts, snooker & clothing. Great staff and good prices. Anything that they haven't got just ask and i know they will do their best to get you what you want.
Fantastic shop for most sports...the selection of snooker cues and darts is amazing with every budget catered for and the option to try before you buy....even offer a repointing service for your darts or retipping for cues.....staff are all pleasant and knowledgable, I wouldn't go anywhere else.
Deli
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