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The Wood Yard

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Whitchurch, United Kingdom

thewoodyard.org
Lumber store· garden center· locksmith· flooring contractor· hardware store· paint store· Home & Garden· Decoration & Interior· Door Shop

The Wood Yard Reviews | Rating 4.4 out of 5 stars (5 reviews)

The Wood Yard is located in Whitchurch, United Kingdom on Green End. The Wood Yard is rated 4.4 out of 5 in the category lumber store in United Kingdom. Based in Whitchurch, Shropshire the Wood Yard enjoys a history covering over 130 years. Formerly, Roger Haydock & Co (Whitchurch) Ltd and prior to that RT Smith, the Wood Yard is a traditional timber merchant which supplies the local community and the surrounding areas of North Shropshire and South Cheshire.\n\nConveniently located behind Tesco in the heart of the town, the Wood Yard operates from a 1 acre site in which we have a mix of open storage space (for constructional / sawn timber), covered storage sheds (for machined timber and sheet materials) as well as a 10000 sq ft store (for DIY products and showrooms). \n\nOur customers are typically builders, joiners, tradesmen and enthusiastic \\\"DIY'ers\\\". \n\nHere at The Wood Yard we offer machining and cutting facilities, we also deliver using our own transport. We have access to many other products which may not be on display and encourage you to send us your enquiries.. We look forward to welcoming you to the Wood Yard (behind Tesco) in Whitchurch soon. We also offer plenty of free parking!,Based in Whitchurch, Shropshire the Wood Yard enjoys a history covering over 130 years. Formerly, Roger Haydock & Co (Whitchurch) Ltd and prior to that RT Smith, the Wood Yard is a traditional timber merchant which supplies the local community and the surrounding areas of North Shropshire and South Cheshire. Conveniently located behind Tesco in the heart of the town, the Wood Yard operates from a 1 acre site in which we have a mix of open storage space (for constructional / sawn timber), covered storage sheds (for machined timber and sheet materials) as well as a 10000 sq ft store (for DIY products and showrooms). Our customers are typically builders, joiners, tradesmen and enthusiastic \"DIY'ers\". Here at The Wood Yard we offer machining and cutting facilities, we also deliver using our own transport. We have access to many other products which may not be on display and encourage you to send us your enquiries.. We look forward to welcoming you to the Wood Yard (behind Tesco) in Whitchurch soon. We also offer plenty of free parking!

Address

Green End

Phone

+44 1948662327

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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L

Luke Tomlinson

Terrible customer service! Waiting at the desk and you have to find the correct member of staff yourself as they are too lazy to find them for you or to introduce a Walkie talkie

I

Ian Davies

As always a helpful, straight forward visit to the Woodyard. They had everything I needed!

H

herbert watkins

Friendly staff and reasonable prices

Y

Yuonne Beach

Good Selection of Products.

G

Geoff Butler

Just returned from a very unsatisfactory visit to The Wood Yard. Briefly, the faced ply they cut for me last Friday was in my estimation and based on experience, awful. The gentleman I dealt with in the office, said I would have a refund as they could not do any better than they had. On arriving today I was met by Mr. Andy Haydock, owner/manager I believe who questioned the situation and said he wanted to discuss it. Not a polite manner from the outset. Quite honestly, this was the worst example of customer service I have ever had. My wife and I were astounded! We were told that if the measurements at each end of the piece were the same, it had to be straight! He refused to see, or could not see the curved sides or the lack of a square edge. The ridiculous amount of tear out running with the grain was silly. The company they purchased their new modern panel saw from tell me their machines should easily cope with the requirements I had if it was set up and used correctly. We had the refund although we were told we were there to discuss it and he was the top man when I pointed out his representative had already offered the refund on his company's behalf. So much for allowing staff to have discretion and supporting their decisions. Never again. Not the sort of experience one wants when buying goods!

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