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Co-op Funeralcare, Woolwich

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Woolwich, London, United Kingdom

coop.co.uk
Coffin supplier· Cremation service· Funeral director· Funeral home

Co-op Funeralcare, Woolwich Reviews | Rating 3.2 out of 5 stars (4 reviews)

Co-op Funeralcare, Woolwich is located in Woolwich, London, United Kingdom on 2, Commonwealth Buildings, Woolwich Church St. Co-op Funeralcare, Woolwich is rated 3.2 out of 5 in the category coffin supplier in United Kingdom.

Address

2, Commonwealth Buildings, Woolwich Church St

Phone

+44 2083177317

Open hours

...
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M

Mark Harvey

Unfortunately I cannot recommend Co-op Funeralcare. During the recent epidemic I had to arrange a Direct Cremation without service for my Dad on 7 August with his Ashes due to be sent home by courier at cost of 95 within 28 days. I waited patiently, and after 9 weeks sent emails to Woolwich Funeralcare without reply. The same week the third party Direct Cremation Ltd contacts me to arrange delivery the next week on October 13, some ten weeks later. After more emails I eventually had a call from the Woolwich manager agreeing to investigate and refund the 95 fee as a goodwill gesture. Meanwhile my Dad's ashes were returned by a man in an anorak with Dad's remains in a plastic bag. I was appalled. It all seemed so disrespectful. After waiting a week for the refund I made two calls to the Woolwich manager who did not respond until I called head office. He then said a refund if 95 would take 2 weeks. There was still no explanation why it took 10 weeks to return my Dad's ashes. I called the management again yesterday as it will soon be 4 weeks waiting for my \goodwill gesture\ of 95 refund. Again this call was not returned and I expect I will have to call again. I still have had no reason given for the delay or any official letter regarding this. So now I am waiting again, as I waited for my father's ashes. I can't believe that such a large company who must sadly have done very well out of the Covid epidemic, cannot simply refund 95 to make things good again. Sadly I cannot recommend them in this respect.

R

Ricky Regan

Unfortunately I have to rate this place with at least 1 star, despite the fact that they deserve ZERO STARS! How this company are still in business is beyond me. Firstly, the building smells foul, from the moment you open the door, it hits you like a sewage system. Secondly, where the staff are concerned, there really is a lot to be desired. I was greeted by first by a man who appeared to speak little to no English, with a huge stain on the collar of his shirt, which matched the colour of the bean juice that was still around his mouth - completely unprofessional. After meeting said gentleman, I was asked to wait (for 50 minutes) before being introduced to another man, that absolutely stunk of B.O. and apparently had no idea that someone was waiting to be seen, so didn't even apologise for the wait? Unbelievable! After all this, I was ready to leave and as soon as I was advised on the pricing structure, I did just that. If you're looking for a completely abysmal service, no manners, foul smelling individuals and an overpriced plan, then please look no further. Woolwich Co-op Funeral Care seem to be leading the way in providing all the above. Steer well clear.

H

Harold.Victor Liu

nice place to die

C

Ceyhun Babashov

sometimes you just want to die

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