Overview
Employees
51-200 employees
Waarom ContactCare? Omdat we klantcontact persoonlijk houden. Hiermee maken we het verschil en zorgen we ervoor dat iedere ondernemer kan ondernemen. Hoe doen we dat? Door techniek en persoonlijkheid te combineren. Technische oplossingen zorgen ervoor dat we klanten kunnen “herkennen” en zo persoonlijk te woord kunnen staan. We halen kennis uit ieder klantgesprek om opdrachtgevers te voorzien van inzicht in hun eigen service. Wat ontwikkelen we? Persoonlijke service op afstand voor iedere organisatie: van zelfstandig ondernemer tot multinational. Klanten maken gebruik van diensten als Telefoonservice, (meertalige) Klantenservice en Servicenummers. 7 dagen per week zetten we ons in om meer dan 500 verschillende projecten te doen slagen. "Wij maken contact persoonlijk." Why ContactCare? We want to make a difference with personal contact, a difference that ensures every entrepreneur or business man can focus on their own agenda. When customers are contacting an organisation, we make sure they can count on our service. ContactCare works as a close partner of over 500 organisations. How do we achieve this? Organisations can increase their accessibility seven days a week! We offer a great variety of services such as; Answering service, Customer Service on Demand, Servicenumbers and WebCare. Our team of Representatives is diverse and master a great variety of native languages. This ensures that our team can offer Customer Service in English, Spanish, French and German fluently. Transparancy and flexibility are two of our core values. Each organisation has access to a live dashboard on which contact data is displayed.Your service plan can be fine tuned at any time and our Customer Service Representatives instantly implement your new directions. "We keep customer service personal"
