Overview
Category
Telecommunications
Crystal Call is a multinational corporation, which actively works in the area of consulting and outsourcing of the complete contact centre solutions (call centers). Thanks to the most up-to-date technology and a staff of trained professionals we belong to europe's elite in telemarketing and customer care services. Every year we succesfully execute more than 450 projects and campaigns for clients from the whole Europe. We are a service provider of MULTILANGUAGE call center services in 24/7 operation. The main languages are: Slovak, Czech, Hungarian, Romanian, English, German, French, Polish, Slovenian, Russian etc. We provide you fully most up-to-date contact center services 24/7: New customers acqusition, cold calls Telesales, cross-sale and up-sale activities Debt recovery, credit collection Telephone market research and survey Customer retention programs Appointment setting Mystery shopping Infolines and Ordering lines E-commerce support by call center means, invoicing and logistics included Audiotext services, Premium numbers, 0-800 Call center technology rental and implementation B2B and B2C rental, update and creation CRM implementation Direct mailing, E-mailing, Fax-mailing, SMS marketing Back office Archiving and documents digitalization DM and Customer Care analyses and consulting Trainings - assertivity, communication skills, selling abilities Consulting IVR Crystal Call, a.s. is located in Bratislava, Slovakia and is part of the Professional Services Sector Industry. Crystal Call, a.s. has 188 employees at this location and generates $6.20 million in sales (USD). There are 7 companies in the Crystal Call, a.s. corporate family. Crystal Call, a.s. is located in Bratislava, Slovakia and is part of the Professional Services Sector Industry. Crystal Call, a.s. has 188 employees at this location and generates $6.20 million in sales (USD). There are 7 companies in the Crystal Call, a.s. corporate family.
