Overview
Firm Sense is a specialist consultancy working exclusively in the legal sector. Firm Sense enables firms to win and retain clients and to grow and enhance the profitability of their client relationships. Firm Sense services include expert: *Advice on budgeting, negotiating and structuring fees to enhance profitability; *Design of client feedback programmes; *Client relationship evaluation coupled with actionable recommendations for winning, retaining and growing clients; *Coaching for fee earners through observation and feedback to enable them to adopt the behaviours required for success; *Facilitation of strategy discussions and action planning and *Training for fee earners and support teams so that they can achieve improved performance.
