Overview
Headquarters
Weston-super-Mare, North Somerset
Category
Telecommunications service provider
First Class Comms was set up purposely to service the local business community in the South West of England, and to deliver the very best of service when it comes to all things landline and mobile. After many real life examples in previous employment the management team decided to make their dreams a reality. First Class Comms takes its name from businesses who want the best service they can buy at a competitive price. 2013 is when it all started for First Class Comms, businesses were showing early signs of growth and were again looking at more than just a cheap price with limited support. Businesses who work with First Class Comms appreciate the very best in service when it comes to managing part or all of their telecoms services, and not forgetting that there is always an expert at the end of the phone to help. It’s true to say that good news travels fast and we now have a collection of clients across London, Home Counties, and the South of England all with one thing in common. They all value service as being the main reason they decided to move to First Class Comms. The future for First Class Comms is simple, we want to carry on working with the very best companies across the South of England to manage their mobiles, fixed line, phone services and business applications. Mark Burland, Director commenting on the recent Net Promoter Survey (NPS) results, “Having established ourselves as local telecoms experts and having seen our business grow beyond expectation, we wanted to ensure that our customers remained delighted with our service. We are overwhelmed by the responses which demonstrate an exceptional level of satisfaction and with customer comments which highlighted how they value our professionalism, availability and quality of response"
