Overview
Headquarters
Houston, Texas
Category
Oilfield Customer Satisfaction Experts
OFS Metrics provides suppliers to the oil and gas industry unsurpassed customer satisfaction information and insights, including benchmarking against other companies serving the industry. We only work in the oil and gas sector and have more than a decade of experience in measuring customer satisfaction. We are a division of EnergyPoint Research, the only provider of independent customer satisfaction research and ratings in the oil and gas industry. Founded in 2003, EnergyPoint conducts annual independent customer satisfaction surveys and publishes industry ratings and analytical reports. OFS Metrics offers other oil and gas industry suppliers — companies not rated in EnergyPoint Research's annual surveys — an experienced source for gauging the satisfaction of customers. We also offer the means to compare performance to competitors and the broader industry. With full access to EnergyPoint's database of 1,000,000+ data points detailing the customer satisfaction ratings of many of the industry's most recognized suppliers, OFS Metrics' market research studies offer valuable insight unmatched in the industry.
